Conflict Resolution 

Presented by Career Counsellors 

Conflict Resolution – Presented by Career Counsellors 

• Understanding common sources of conflict in health‑care settings 

• Effective communication and active listening strategies 

• Managing workplace stress and emotional responses 

• Respectful conflict resolution with colleagues, supervisors, and patients 

• Cultural sensitivity and professionalism in difficult situations 

• Practical tools, case examples, and best practices