About Me
Dynamic Pharmacy Assistant with a Pharm-D and MBA in Health Management, bringing over six years of experience in community and hospital settings. Skilled in dispensing prescriptions, managing operations, and patient counseling. Dedicated to exceptional customer service while ensuring confidentiality and compliance with privacy regulations.
Proficient in processing prescription orders and preparing medications to standards. Committed to improving patient outcomes through teamwork and effective medication management.
Highlights
- Strong background in pharmacy operations with a commitment to patient care.
- Experience supporting pharmacists in medication management and therapeutic decision-making.
- Skilled in-patient education and counselling, providing clear instructions and health information.
- Excellent customer service and communication skills to engage patients and healthcare professionals effectively.
- Highly organized, maintaining an orderly workspace and managing multiple tasks efficiently.
- Hands-on experience in inventory management, tracking stock levels and ensuring accurate records.
Education & Training
2014 - Bachelor of Science
University of Punjab, Lahore
2015 - Doctor of Pharmacy (Pharm-D)
Riphah International University, Islamabad
2023 - MBA Health and Hospital Management
Institute of Business Management Karachi
Work Experience
Aga Khan University Hospital, Pharmacist
Jan 2019 – Sept 2021
- Greeted and assisted patients in gathering accurate prescription information, ensuring compliance with privacy regulations.
- Processed and dispensed medications efficiently, responding promptly to patient inquiries and managing their expectations regarding wait times.
- Coordinated medication inventory control, enabling timely replenishments and ensuring the availability of essential medications.
- Performed medication reviews and clinical interventions, ensuring patient safety and adherence to treatment protocols.
- Maintained confidentiality and compliance with JCIA standards when handling sensitive patient information.
South City Hospital, Pharmacist
Sept 2017 – Dec 2018
- Evaluated and managed prescription orders for accuracy, including high alert medications, significantly reducing medication errors.
- Engaged with patients to provide drug-related information and address their concerns, enhancing overall patient satisfaction.
- Managed the preparation and quality-checking of sterile medications, ensuring compliance with safety standards.
- Collaborated with healthcare professionals to facilitate effective communication regarding medication management and patient care.
Shifa International Hospital, Staff Pharmacist
Feb 2016 - June 2017
- Provided comprehensive drug-related information and counseling to patients, fostering a supportive environment for medication adherence.
- Compounded medications and verified critical care unit orders, ensuring accuracy in high-stakes environments.
- Reviewed and adjusted medication protocols for patients with specific needs, such as renal and hepatic conditions, contributing to improved patient outcomes
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